Privacy
Last updated: April 23, 2025
This Privacy Policy applies to all personal data processing on the website https://timberdelights.com, operated by Claassen Trading, trading under the name Timber Delights.
1. Who are we?
Claassen Trading
Trade name: Timber Delights
Address: Het Zandershof 21, 1971 PG IJmuiden, The Netherlands
Chamber of Commerce (KvK) number: 94458243
VAT number: NL005085090B27
We are responsible for processing your personal data, as outlined in this Privacy Policy.
2. What personal data do we collect and why?
We process your personal data for the following purposes:
a) To process orders
- Name
- Address
- Email address
- Phone number
- Payment data
Legal basis: contract performance
b) To create customer accounts
- Name
- Email address
- Password
Legal basis: contract performance
c) For newsletters (if subscribed)
- Email address
Legal basis: consent
d) For customer support via contact form
- Name
- Email address
- Order#
- Message content
Legal basis: legitimate interest
e) To improve our website and track statistics
- IP address
- Device/browser info
- Page views
- Interactions (via GA4)
Legal basis: consent via cookie banner
3. Cookies and tracking
We use cookies and similar technologies through tools such as Google Analytics 4. Cookies are only placed after you have given consent via our cookie banner from Complianz.
More info? Check our cookie policy for full details.
4. Payments and shipping
We use the following providers to process payments:
- Stripe
- PayPal
- iDEAL
- Google Pay
- Apple Pay
Shipping is handled by various carriers, including PostNL.
Only the necessary data is shared with these providers.
5. Newsletters and marketing
If you sign up for our newsletter, we will use your email address to send news and offers.
- Provider: Omnisend
In the future, we may use personalized advertising. If we do, it will be transparently documented.
6. Processors and third parties
We work with third-party service providers (processors), including:
- Hosting and email
- Analytics: Google Analytics, Site Kit, Optimization Detective
- Email marketing: Omnisend
- Security: Wordfence
- Various WooCommerce-related plugins
Where necessary, we have signed data processing agreements with these parties.
7. Data outside the EU
Some data may be stored or processed outside the European Economic Area (EEA), e.g., via Google or Omnisend. We ensure appropriate safeguards are in place, such as EU Standard Contractual Clauses.
8. Security
We take appropriate technical and organizational measures to secure your data, including security by Wordfence, backups viaUpdraftPlus, and SSL encryption.
9. Your rights
You have the right to:
- Access, correct, or delete your data
- Object to certain processing
- Withdraw consent
- Request data portability
To exercise your rights, please fill out the contact form.
We respond within 30 days.
10. Complaints
If you have a complaint about our handling of your data, please contact us. You can also file a complaint with the Dutch Data Protection Authority at https://autoriteitpersoonsgegevens.nl.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The most recent version is always available on our website.